User journey: Debt start

The “Get started” step in the debt tool is a form that includes:

  • A disclaimer checkbox

  • A terms of service checkbox

  • A location checkbox

The form is editable on the backend by content authors in Configuration -> Debt Tool Configuration.

If a person does not check all 3 boxes, they can not proceed.

When the form is submitted, a problem profile is created that captures:

  • Timestamp of terms of use accepted

  • Timestamp of privacy policy accepted

  • Sets the problem type to Debt problem

  • Stores the UID of the user, if they are logged in