Illinois Legal Aid Online Documentation
150.0.0
Creating new docs in Github
Design & Style Guide
Account Management
Legal Content
Get Legal Help
Overview
Guiding Principles
Documentation
Using Get Legal Help on the web
SMS Get Legal Help
Getting legal help over SMS
General architecture
Flows and Subflows
Twilio Functions
Maintaining and expanding OTIS SMS
OTIS SMS Translations
Managing organization data
Managing triage and intake (OTIS)
Fast entry system
Get Legal Help Reporting
Get Legal Help Technical Specifications
NextStep Flows
Job postings
Calendar Events
Calendar
LTF Resources
About ILAO Section
Site Navigation
Site Search & Ask ILAO
Site Configuration Tools
Translation Management
ILAO’s API
Data and Analytics
Other features
Deprecated features
Debt Help Illinois
Illinois Legal Aid Online Documentation
Get Legal Help
SMS Get Legal Help
Twilio Functions
OTIS SMS intake/triage functions
View page source
OTIS SMS intake/triage functions
These functions are used in the SMS OTIS-bot for online intake and triage.