Illinois Legal Aid Online Documentation
150.0.0
Creating new docs in Github
Design & Style Guide
Account Management
Legal Content
Get Legal Help
Overview
Guiding Principles
Documentation
Using Get Legal Help on the web
SMS Get Legal Help
Managing organization data
Managing triage and intake (OTIS)
Fast entry system
Get Legal Help Reporting
Get Legal Help Technical Specifications
Guided Navigation Overview
Guided Navigation API
Guided Navigation Forms
Guided Navigation SMS functions
Conflict API
LegalServer CustomField Support
Qualifiers
Document (File) Upload
OTIS AI Integration
COPE integration
SMS Short Code Architecture
Get Legal Help Data Structures
NextStep Flows
Job postings
Calendar Events
Calendar
LTF Resources
About ILAO Section
Site Navigation
Site Search & Ask ILAO
Site Configuration Tools
Translation Management
ILAO’s API
Data and Analytics
Other features
Deprecated features
Debt Help Illinois
Illinois Legal Aid Online Documentation
Get Legal Help
Get Legal Help Technical Specifications
View page source
Get Legal Help Technical Specifications
Contents:
Guided Navigation Overview
Creating Dialogues & Segments
Integration into Website
Relationship to Program Intake Settings & Services
Guided Navigation API
API Configuration
API Invocations
Guided Navigation Forms
Understanding the Guided Navigation form object
Elements
Guided Navigation SMS functions
Validate keyword
Validate legal issue
Get process list
Start a new session for given process
Get the guided navigation form
Save form data submitted for a session
Getting the current form
Getting Guided Navigation matches
Process qualifiers
Conflict API
Example JSON body
Example call using Axios Node.js
Sample responses
Integration with Statewide Website
LegalServer CustomField Support
Options
Naming convention
Using custom fields
Qualifiers
Where does this appear?
Creating qualifers
Document (File) Upload
Overview
Partner setup
API requirements
Applicant (user) process
OTIS AI Integration
Houston AI Classifier API Docs
Spot Classsifer API Docs
Natural language processing of legal problem
Prototype
COPE integration
Basic concepts:
Trigger:
Adding to OTIS:
OTIS applicant sees:
SMS Short Code Architecture
Main Flow
Subflow: Otis Get Location
Subflow: OTISGuided Navigation
Subflow: Get Legal Issue
Subflow: Run household information
Subflow: OTIS Intake
Subflow: Get matches
Sublfow: OTIS appointment scheduler
Sublfow: OTIS contact information
Get Legal Help Data Structures
Organization
Locations
Services
Intake Settings
Case Acceptance Entities
Guided Navigation
OTIS Triage User