Triage Rules Content

Triage rules have two parts:

• Triage rule node (this is the content that a webform is attached to). The triage rule node

• An associated webform

Organization Managers can access these two lists of pages from their dashboard:

The triage rule content type is where you can set:

• Title for the triage rule content

• The service(s) the triage rules apply to

• The legal issues the triage rules apply to.

• The webform to associate with the triage rules. This must be added AFTER the webform triage rules has been created. This should always be set to open.

• The group audience should be the organization.

To edit your triage rule content:

• Pick edit node from the drop down. The settings for “relation” attach the content (node) to the organization.

• Update the edit form

• Press “Save (this translation)”

Note

Use caution when selecting legal issues for a service. If multiple triage rules exist for the same service, the system will randomly pick which one to use.