Next Step Interim Process

Because the NextSteps Flows were originally designed to work with the Legal How-to that we are revising and have paused, these are the interim steps for creating a Next Step flow:

• Find the best Legal Content of type “How-to” to use as the primary source of legal information.

• Create a Legal Step for each process step in the How-to. For this you need to:

  • Enter the step title; this should align with the process step title.

  • Add a disambiguation tag for the specific legal issue to tell different steps apart.

  • Remove the Step information

  • Tag to Illinois

  • Remove the Negate jurisdiction field

  • Ignore all other fields

  • Leave unpublished

• Create a Legal How-to to act as placeholder how-to that can be referenced in NextSteps. for this you need to:

  • Create a title; this title should match or be similar to the Legal content how-to and include any information an intake caseworker may need to know to select. For example:

    • Applying for TANF benefits

    • Appealing a TANF decisions (was receiving benefits)

    • Appealing a TANF decision (was not receiving benefits) - the difference between this and the one above is that there is no option to continue benefits step in the process.

  • Add a content description and meta description. This can be generic as it is not exposed anywhere.

  • Tag to a legal category, primary legal category, and navigation term

  • Set legal position

  • Add steps

  • Set to “unpublished”

• Create the next step flow. Because the legal steps contain no actual content, we can not include steps in the “Include” fields.

See Authoring NextStep Flows on how to create the actual NextSteps flow.

Note

Please keep these interim Legal Steps and Legal How-tos UNPUBLISHED so that they are not visible to website visitors or exposed to internal or external search.