==================== COPE integration ==================== Basic concepts: ================ The COPE (Create Once Publish Everywhere) content model is designed to allow for content re-use across channels. Content is maintained and updated by ILAO's content team in one central location. Using this model, we can bring up-to-date chunks of legal information into OTIS to help educate applicants as they continue their triage journey. Trigger: ========= * An API call is performed whenever the custom LegalServer field "ilao_cope_option" is included in the guided navigation path * The API call uses the value (the node id for a particular piece of legal content) for the custom field to determine which content to display Adding to OTIS: ==================== * a custom field (ilao_cope_options) was created in LegalServer that has the "text" option. * the custom field is added to a guided navigation path as an "Action: set a fields value" where the content needs to be displayed * the node id for the legal content is added as the text value for the field * instruction elements can be added to provide the user specific context to the legal content OTIS applicant sees: ===================== * **Instructions:** Any instructional elements provided are displayed to provide context for the legal content. * **Legal content:** The content from the specified node id appears seamlessly within the same theme as other guided navigation text. * **Links:** Any links provided in the content (e.g., links to apply for TANF benefits) are shown to the applicant. * **Instruction for continuing OTIS application:** Clear instructions informing the applicant they can still continue their OTIS application after reviewing the legal content can be provided. * **Navigational controls:** * **Continue button:** A "Continue" button allows the applicant to proceed with their application for legal help. * **Back link:** A "Back" link allows the applicant to navigate back to the previous step, if needed. .. image:: ../assets/glh-cope-integration.png