============================= User journey: Prioritization ============================= When a user completes prioritization via the Landbot triage tool, their data is processed and they are given a prioritization results page. Incoming data ================ .. code-block:: JSON {"id":461529266,"problem_profile_id":"621", "source":"https:\/\/dev.debthelpillinois.org\/debt-tool", "debt_prioritization": ["130051","130076","130056","129996","130031","130001","130046","130091","130081", "130096","130076","130021","130011","130006","129986","130071","129981","130041"], "" } For each debt entered in the prioritization area: * A debt entity is created with a corresponding debt problem entity. The debt problem entity is set to a problem type of "Prioritized" * The debt entity is created with the debt type that corresponds to what the user indicated as the debt type. .. note:: If a visitor has gone through prioritization and the system indicates that they have an identity theft issue, there will be a debt created of type "Identity theft" with an associated debt problem entity with a current problem of "Prioritization." Summary and next steps ============================== The summmary and next steps page displays at the debt-prioritization url. This page includes: * A "Based on your response" summary. * Information on specific debt types entered Identity theft ----------------- If the user has a problem type of identity theft and debt type of "prioritized", an alert about tackling identity theft first displays In litigation ---------------- If the user has a problem type of "active lawsuit" and debt type of "prioritized", an alert about dealingi with an active lawsuit displays immediately after identity theft. Highest priority debts ------------------------- If the user has debt types that have a typical priority of "highest," they will appear as cards here. Each card will show: * Name of the debt type * Prioritization summary * Learn more if there is a priority note * Highest priority label * Button "Take action now" that returns the user to the debt-tool filtered for the specific debt entity. High priority debts ------------------------- If the user has debt types that have a typical priority of "high," they will appear as cards here. Each card will show: * Name of the debt type * Prioritization summary * Learn more if there is a priority note * High Priority label * Button "Tackle [debt type]" that returns the user to the debt-tool filtered for the specific debt entity. Low priority debts ------------------------- If the user has debt types that have a typical priority of "high," they will appear as cards here. Each card will show: * Name of the debt type * Prioritization summary * Learn more if there is a priority note * High Priority label * Button "Get started with [debt type]" that returns the user to the debt-tool filtered for the specific debt entity. For each category of debt priority, there is a carousel and overflow page if there are more debt entities than the display can hold. .. note:: If a user selects a debt to work on, the Landbot tool will be updated to prevent them from starting a new prioritization.